Write a great email in 8 easy steps
Category: CommunicationReference: Marc Cenedella, 2 Apr 2007, Technology Ladder newsletter
- Your subject line should say why you are sending the email – this allows the reader to provide a theme and stay organized
- Cut to the chase. Quickly. – this ensures that the reader gets to the message without having to scroll down.
- Use bold sparingly, to accentuate words that you’d like emphasized.
- Number or alpha-bullet point – use a) b) c) or 1) 2) 3) to break up the email, clarify your main points and make responding to you easier.
- Attach with caution! – always send .doc or .txt if you don’t know if the recipient can read PDF
- Include a clear “call to action” – this is your request to the read to do something. What do you want the reader to do and in what timeframe.
- Delete every word that is not absolutely essential (to achieving your meaning).
- Check out what George Orwell, author of "1984" and "Animal Farm", has to say on the topic.

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